Terms and Conditions

Welcome to the Eight and a Half website. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Eight and a Half's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

1. Use of the Website

You agree to use this website for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website.

2. Intellectual Property

All content, trademarks, and other intellectual property on this site are the property of Eight and a Half or its licensors. Unauthorized use is prohibited. You may not reproduce, distribute, modify, or create derivative works of any materials from this site without express written permission.

3. Liability

We strive to ensure that the information on this website is accurate and up to date. However, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or availability of the website or the information contained on the website. Any reliance you place on such information is therefore strictly at your own risk.

4. Indemnification

You agree to indemnify and hold harmless Eight and a Half, its affiliates, and their respective officers, directors, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorneys' fees) arising out of or in connection with your use of the website or any violation of these terms.

5. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

6. Changes to Terms

We may update these terms and conditions from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted constitutes your acceptance of the new terms.


Privacy Policy

This Privacy Policy outlines how Eight and a Half ("us", "we", or "our") collects, uses, and protects your personal information when you visit our website or use our services. We are committed to protecting your privacy and ensuring your personal data is handled responsibly and in accordance with the General Data Protection Regulation (GDPR).

1. Introduction

Your privacy matters to us. This policy provides a clear summary of how we handle your personal information, the types of data we collect, and the legal grounds for processing that data. We encourage you to read this policy carefully and contact us with any questions.

2. Who We Are

Eight and a Half Ltd
8½ Dowgate Hill, London, EC4R 2SP
T: +44 20 7733 3151
E: booking@eightandahalf.co.uk

3. What Information Do We Collect?

We may collect the following types of personal information:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (for bookings)
  • Any other information you provide through forms or inquiries

We collect data in the following ways:

  • When you fill out a contact form or booking form on our website.
  • When you subscribe to our newsletter.
  • When you contact us via email or phone.

4. How Do We Use Your Personal Information?

We use your personal information for various purposes, including:

  • To process your bookings and provide customer support.
  • To send you confirmations, invoices, and service-related communications.
  • To personalize your experience and improve our website.
  • To send you promotional materials and newsletters (with your consent).
  • To conduct market research and analytics.
  • To comply with legal obligations.

5. What Legal Basis Do We Have for Processing Your Personal Data?

We process your personal data based on the following legal grounds:

  • Consent: You have given us clear consent for us to process your personal data for a specific purpose.
  • Contract: Processing is necessary for the performance of a contract with you.
  • Legal Obligation: We are required to comply with the law.
  • Legitimate Interests: We have a legitimate interest in processing your data that does not override your rights.

6. When Do We Share Personal Data?

Your personal data will be treated as confidential and will only be shared with third parties in the following circumstances:

  • To provide our services (e.g., payment processors).
  • With your consent or at your direction.
  • To comply with legal obligations.
  • To protect our rights and those of others.

7. Where Do We Store and Process Personal Data?

Your data may be stored and processed in countries outside your home country. We will take all necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable law.

8. How Do We Secure Personal Data?

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, or destruction. This includes:

  • Encryption of sensitive data.
  • Regular security assessments and audits.
  • Restricting access to personal data to authorized personnel only.
  • Training staff on data protection and security practices.

9. How Long Do We Keep Your Personal Data For?

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Criteria used to determine retention periods include:

  • Legal obligations
  • Contractual obligations
  • Business needs

10. Your Rights in Relation to Personal Data

Under GDPR, you have the following rights regarding your personal data:

  • The right to access your personal information.
  • The right to request correction of your personal information.
  • The right to request deletion of your personal information.
  • The right to withdraw consent.
  • The right to data portability.
  • The right to object to processing.
  • The right to lodge a complaint with the Information Commissioner’s Office.

To exercise these rights, please contact us using the details provided above.

11. Use of Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that significantly affects you.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically for any changes.

13. How to Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

T: +44 20 7733 3151
E: booking@eightandahalf.co.uk